Ms. Charnise Carter, in my opinion, is one of the best, hard-working, efficient and trustworthy real estate agents I have ever worked with. The first I had heard of her was a flyer, sent by her office, in the mail requesting to buy my house. I called Ms. Carter to set up an appointment and she wasted no time getting my listing information back to her clients. Initially, there was no interest however; she proved to be relentless in selling my home. She wanted to do a short sale and at first I was hesitant and thought it would be too much hassle but she eased my fears and recommended a lawyer that specialized in doing short sales. Not only was her recommendation for this lawyer perfect, she introduced me to a contractor that repaired many minor deficiencies in and around my home at a very low and reasonable cost. Ms. Carter had a fantastic cleaning company come and they cleaned my home exceptionally well to prepare it for showing. Whenever a problem arose, Ms. Carter was always available with an immediate response to help. When I didn't know how to get the water turned back on in my home, Ms. Carter was right there with the answer. She was also very diligent in sending me listings of the neighboring houses to help determine the price I wanted for my own listing. Her knowledge of real estate, the area, and general contractors was most impressive. What sealed the deal for me and was most remarkable was going to closing and not being able to afford all of the accumulated HOA fees; Ms. Carter was able to negotiate with the HOA lawyer and ultimately saved the day! Overall, I had a great experience. Ms. Carter truly went above and beyond to make sure that everything went successfully. I will continue to use her in the future. A million thank yous!